What can I expect when I arrive for lessons?

Upon arrival, stop at the front desk and we check you in and give your student(s) a wrist band which indicates the specific location in which they will be swimming. Little Flippers has a family friendly changing area which is located at the opposite end of the viewing area on the left.  Showers are located in the locker room and restrooms are available for use in the viewing area. Once you have changed for the lesson, a deck supervisor will call your class into the pool area a few minutes before class begins.

Is there any place for me to store my belongings during lessons?

Day lockers and cubicles are available in the locker room area. You are encouraged to bring your own lock. Personal items should not be left in the lockers unsecured. Please note that strollers are not allowed on the pool deck or in the hallway by the pool. We provide stroller parking outside of the locker room. Little Flippers is not responsible for lost or stolen items.


Where can I wait during my child’s swim lesson?

For your viewing pleasure, we have a wonderful comfortable viewing area. After the swim instructor or deck supervisor has checked in your child, you may get comfortable and relax. We do ask you to remain in this area during the swim lessons as it is our policy not to escort children to the restroom. For this reason, parents should not leave the building after dropping off children. We also do not allow parents or guardians on the deck during lessons as it must remain clear at all times.

What happens if my child has to go to the bathroom?

If your child tells their instructor that they have to go to the bathroom, the instructor will call over the deck supervisor to take the child to their parent to go to the bathroom. The instructor and supervisor cannot leave the deck to take them to the bathroom; a parent or guardian must be present to take them. Parents may access the pool deck bathroom but Parents will be asked to remove their shoes.


What if my child is having difficulty, can I come on deck?

Our deck supervisors will watch for situations where your child might not be actively involved or engaged in the class. If you see that your child is struggling, you can talk to the deck supervisor and maybe offer suggestions to engage your child like their favorite superhero or their favorite animal. Sometimes it’s best to stay out of sight as not to distract your child or the rest of the class. Our instructors have a lot of experience with tentative or even upset children so it is okay to let us handle the situation but suggestions are welcome! We will work with you to ensure their experience is a positive one!


When may I start?  If the session has already begun can I still join?

You may start at any time. We simply prorate the tuition based on your start date. See additional info under our registration tab.


How long will it take for them to learn?

That’s a difficult question to answer. It depends on several factors. Anticipate the learning to have peaks and valleys and consider the following:

  • The student’s prior experience with swimming
  • The level of apprehension and anxiety (stranger and separation anxieties)
  • The level of comprehension (understanding the task and executing it)
  • Too much exposure elsewhere (ie. picking up undesirable habits)
  • Expectations – what does the parent/adult want the student to get from the experience? Fun? Comfort? Water safety? Preparation for swim team?

Swim lessons are a commitment. Before signing up, you should be aware of that. Children will not learn to swim overnight, especially given the fact that they will only be learning and efficiently practicing for approximately 30 minutes per week. Some students learn more quickly than others, some retain their skills longer than others. If you are looking for a young child to be able to dive in, swim twenty feet, take a breath, float on their backs, etc. that will take time. Again, we do our best to maximize a student’s potential at each lesson. Our instructors can give you a solid assessment and approximate determinations and time lines after working with your child.
Often times, students struggle to learn to swim as they increase in age. Four or five year-old children may experience more anxiety because they will mentally process their situation more comprehensively, whereas a younger child may tend to be more “carefree”. This is yet another reason why starting classes at any early age is beneficial.


Is it typical to be in the same level for several sessions?

Yes! We want the children to be confident swimmers and get the most out of their lessons. The instructors make individual assessments over the course of the class and will carefully make a recommendation for the next session based on what they saw. This is often done after consultation with the deck supervisor or manager as well. We do not want to promote a child too quickly only to have them be frustrated in a higher level. This is also an unsafe situation. If you need help placing your child in an appropriate level or have a question about the recommendation of an instructor, please see the deck supervisor.


What steps can I take to aid in my child’s learning?

Reinforcement from parents and guardians is important! Ask your child what they learned and see if they have any skills they can practice at home like blowing bubbles in the bathtub, splashing water on their face, practicing how to move their arms, etc. Always remember to discuss pool and water safety as much as possible – never swim without a buddy or lifeguard, discuss how to get help in an emergency situation, and reach or throw, don’t go.


Progress and Rewards

Little Flippers believes in celebrating achievements every step of the way!  We’ve carefully designed our ribbon system to shape behaviors through positive reinforcement.  There are a variety of ribbons to achieve in each level and the skills are structured so that students progress in a logical order.   Our ribbons are designed for kids to feel good about these achievements and to create an atmosphere of praise and accomplishment!


We also anticipate “Continuous Commitment Awards”- Say tuned!